Care Infotech Off Campus Hiring: Care Infotech is a fast-growing technology solution provider that focuses on increasing efficiency in business by providing innovative IT support and management. Care Infotech is focused on providing solid technology solutions that allow customers to improve their operations and ensure a safe high-performing digital ecosystem. A focus on personal growth, collaboration and continual learning are the hallmarks of the company’s culture and makes it an ideal opportunity for IT professionals who are looking for the long-term development of their careers.
Key Responsibilities:
- Offer technical support to the end-users in identifying and diagnosing and resolving software, hardware and network-related issues.
- Install, configure, and manage computers, software and other peripheral equipment to guarantee continuous operation.
- Find and fix issues in operating systems or performance of applications, as well as network connectivity.
- Monitor IT infrastructure and ensure stability, performance, and data security during every day activities.
- Control users’ accounts, permissions and access rights according with security standards.
- Document IT procedures, configurations and troubleshooting procedures to facilitate issue tracking and sharing of knowledge.
- Work with team members in implementing the latest network updates along with backup systems, as well as maintenance schedules.
- Help end-users guide them through technical support and training for system use and adoption.
- Assist with the evaluation, purchase and administration of IT assets, such as the hardware and software as well as licenses.
- Keep up-to-date with the latest IT tools technology, security, and best practices to improve service efficiency and quality.
Desired Candidate Profile:
- Master’s degrees from Information Technology, Computer Science or any other related field.
- A solid understanding of computer networks operating systems (Windows/Linux) as well as the management of IT infrastructure.
- Practical experience in resolving hardware as well as software issues.
- Experience familiarity Active Directory, system monitoring tools, antivirus and backup tools.
- Excellent problem solving skills and a keen eye for detail the ability to work in a fast-paced work environment.
- Excellent interpersonal and communication skills for efficient user support and documentation.
- Passion for learning continuously and professional development in the area of IT support.
Employment Details:
- Position: IT Support Associate
- Location: Dimapur and Shillong (In-Office Role)
- Job Type: Full-time
- Experience Level: Entry to Intermediate
Why Join Care Infotech:
Care Infotech provides a competitive workplace that is awash with technological excellence, innovation and professional development. Care Infotech encourages sharing of knowledge as well as teamwork and exposure to the latest IT infrastructure and deployments. Professionals who are committed to advancing their technical skills and contributing to the success of the organization can excel in this position.
How to Apply
Potential candidates who want to work with IT infrastructure management as well as support for end-users can submit applications for IT Support Associate job with a resume that is updated with relevant experience and technical skills.