AXA Walk-in Interview for Freshers|0 – 3 Years Experience | Apply Now

AXA Walk-in Interview for Freshers : A walk-in interview is being held by AXA for the Email & Chat Process job. Degrees like B.Com, BBA/BMS, BA, MA, or M.Com are accepted. Freshers and candidates with up to 3 years of experience are being welcomed. The job is based in Pune, and a friendly work environment is offered. In this job, customers will be helped by answering their questions through email and chat. This opportunity is being offered for those who want to start or grow their career in customer service at a well-known company.

Overview of AXA Walk-in Interview for Freshers

• Company : AXA (Walk-In)
• Role : Email & Chat Process
• Qualification : B.Com, B.B.A/ B.M.S, B.A, M.A, M.Com
• Experience Required: 0-3 years
• Location: Pune

Roles & Requirements For Email & Chat Process

• Candidates who are smart, clear in speech, and detail-oriented are preferred.
• Customer expectations are to be exceeded by providing timely and professional service via email.
• Clear responses or instructions should be provided to solve customer problems.
• Strong customer relationships should be built, and queries must be resolved within 4 hours through email.
• The resolution process for all customer issues should be owned and managed.
• Updated knowledge of the process must be maintained.

Job Qualifications For Email & Chat Process

• Typing Proficiency: 40-60 wpm.
• Effective reading and writing English communication skills – should be able to communicate professionally, use proper grammar, punctuation, and spelling in complete.
• Ability to communicate clearly, concisely, and effectively.
• Excellent communication, analytical, listening, and organizational skills.
• Must be able to adhere to schedule changes based on department and/or business.
• Must be an energetic self-starter with the ability to work both independently and within a team.
• Excellent time management skills, attention to detail and the ability to multitask.
• Competent in MS office and web browser environments.
• Ability to continually display positive attitude.
• Good interpersonal skills and strong client focus
• Ability to handle process escalations, identify issues and risks and propose resolution.
• Customer service experience via emails would be an advantage.

Why AXA Is the Right Place to Start or Grow Your Career – Walk-in Interview for Freshers

AXA is seen as a good place for freshers and those with up to 3 years of experience to start or grow their careers. A walk-in interview is being held for the Email & Chat Process job. In this role, customer questions will be answered through email in a clear and professional manner. The job is based in Pune, and a friendly work environment is provided. A chance to improve communication skills and learn customer service will be given. Work experience will be gained at a well-known company. If you are smart, detail-oriented, and responsible, this opportunity should be considered.

About AXA Company

AXA is a global insurance and financial services company headquartered in Paris, France. It provides a wide range of services, including life, health, property, and casualty insurance, along with investment and wealth management solutions. With operations in over 50 countries, AXA serves millions of customers worldwide. The company focuses on innovation, customer-centric solutions, and sustainability, making it a leader in the insurance industry.

AXA Walk-in Interview for Freshers : Openings in Pune

Pune Location :

FAQs – AXA Walk-in Interview for Freshers

What is the job role at AXA?

The job is for the Email & Chat Process, where you will help customers by answering their queries through email and chat.

Who can apply for this job?

Candidates with 0 to 3 years of experience can apply. Graduates like B.Com, BBA/BMS, BA, MA, or M.Com are preferred.

Is this a walk-in interview or online application?

This is a walk-in interview. You need to visit the venue directly at the given date and time.