Blinkit Hiring Drive 2025: A great opportunity is waiting for skilled people who are interested in joining Startek in the role of Customer Service Executive for Blinkit which is a leading rapid-commerce platform. This job, which is remotely located at Bhopal, the Bhopal recruiting office concentrates on providing exceptional customer service by ensuring the efficient handling of customer concerns, queries, and issues relating to orders. Candidates who have strong communications skills, a love for solving problems, and the capability to flourish in a competitive workplace are encouraged to apply.
The position is available to both experienced and fresh graduates alike, and there are no fees to be paid for the job. Beware of scams targeting job seekers; Startek ensures a transparent and fair hiring procedure.
Job Overview
Job: Customer Support Executive Company: Startek (Aegis Customer Support Services Pvt. Ltd.)
Location: Remote (Hiring offices in Bhopal)
Employment Type: Full-Time, Permanent
Industry: BPM / BPO
Department: Customer Success, Service & Operations
About Startek
Startek (Aegis Customer Support Services Pvt. Ltd.) is one of the leading participant in BPM/BPO sector and provides extraordinary customer support solutions for world-class brands such as Blinkit. With an emphasis on transparency, innovation and development of employees, Startek provides a platform for employees to pursue fulfilling career paths with Startek in customer performance and operational.
Roles and Responsibilities
- handle inbound chats from customers: Engage customers through chat in English and address questions about orders or deliveries as well as products with professionalism and clarity.
- Give accurate information: Give accurate and timely information about order status, delivery information and product queries to assure customer satisfaction.
- Solve Issues Effectively: Resolve customer complaints and issues with respect by providing efficient solutions to keep confidence and trust.
- Maintain high customer satisfaction: Communication should be empathetic and professionally to provide positive customer experiences, while ensuring constant satisfaction.
- Collaboration with teams: Collaboration with Teams: Work closely with internal teams to address difficult issues as well as escalate the case if required.
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Preferred Candidate Profile
Required Skills
- Outstanding Communication: Ability to communicate fluently of communication in English and Hindi With solid written and verbal communication skills that allow you to effectively communicate with customers.
- Ability to Solve Problems: Fast thinking and a creative approach to solving customer issues quickly and effectively.
- Flexibility: Comfortable working in a fast-paced work environment and managing chats in a variety of ways and coping with stress efficiently.
- Essential Computer Knowledge: Proficiency in using computers, navigation systems, and quickly typing to ensure that operations run smoothly.
- Communication Skills: Ability to establish relationships with customers and maintain an optimistic, professional demeanor.
Educational Qualifications
- The program is open to undergraduates and graduates in any discipline. There is no specific education requirement which makes this a great chance for all applicants.
Experience
- Anyone who is new to the field can apply, and no prior experience is required.
- Candidates with one year or more work experience with customer service or similar fields are also welcome to apply.
Application Process
Candidates interested in applying can do so for the position by submitting resumes on Startek’s official Startek careers portal or by contacting directly the Bhopal recruitment office. Be sure that all details that are included, including education qualifications and the relevant skills are listed clearly. Candidates who are shortlisted are contacted for further tests, which could include interviews or evaluations of skills.
A Important Factor: Startek does not charge any fee for job application or placement. Be wary of scams that target job seekers. Check all messages via the official Startek channels to stay clear of frauds.