LeadSquared Careers 2025 : LeadSquared is offering an exciting opportunity for fresh graduates to join as Intern – Product Support at their Bengaluru office. This internship is ideal for candidates with a BE/B.Tech background who are eager to begin their careers in the tech industry. As a Product Support Intern, you will gain hands-on experience in understanding and resolving customer issues, supporting product functionality, and collaborating with internal teams to ensure client satisfaction. This role is designed for entry-level candidates with 0 – 1 years of experience, providing an excellent platform to learn, grow, and build a strong foundation in product support and customer success.
About LeadSquared Careers 2025
LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 2000+ enterprises across 40 countries enhance their sales efficiency.
LeadSquared Careers 2025 Details
- Company Name- LeadSquared
- Job Role – Intern – Product Support
- Job Type – Internship
- Job Location- Bengaluru
- Education – BE/ B.Tech
- Career Level 0 – 1 Years
Job Description For LeadSquared Careers 2025
- Take complete ownership of customer-reported issues and ensure resolution from start to finish.
- Research, troubleshoot, and resolve product or technical issues related to the LeadSquared platform.
- Respond to customer queries via phone, email, chat, or remote desktop tools in a timely and professional manner.
- Accurately diagnose customer problems by asking targeted, relevant questions to identify root causes.
- Ensure all tickets are resolved within the defined Service Level Agreements (SLAs).
- Assist in onboarding new customers by delivering Admin and User training (both virtually and on-site if required).
- Work collaboratively with internal teams to escalate and resolve more complex issues.
- Document known issues, FAQs, and best practices to enhance the knowledge base.
- Act as a voice of the customer to report recurring problems and usability challenges to the product team.
What We’re Looking For
- Currently pursuing or recently completed a bachelor’s degree in computer science, Information Technology, or a related field.
- Strong understanding of web applications, APIs, databases, and technical support fundamentals.
- Excellent problem-solving skills with a logical and analytical mindset.
- Clear communication skills (written and verbal) and a strong command of the English language.
- Customer-centric attitude with the ability to remain patient and professional under pressure.
Apply Now for Intern – Product Support Role at Careers 2025
| Click the link below to apply for the Intern – Product Support role at LeadSquared |
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FAQs:
Q1. What is the job role of an Intern – Product Support at LeadSquared?
A1. The intern will be responsible for assisting customers with product-related queries, troubleshooting issues, and ensuring smooth product usage by coordinating with internal teams.
Q2. Who can apply for this internship?
A2. Candidates pursuing or having completed a BE/B.Tech degree with 0 – 1 years of experience are eligible to apply.
Q3. Is this a full-time internship?
A3. Yes, it is a full-time internship opportunity at LeadSquared’s Bengaluru office.