Amazon Hiring Drive 2025: Amazon is seeking a meticulous Investigation Specialist to join its active team in a home-based capacity. This contract is seasonal and fixed-term. position focuses on researching and resolving problems with transactions for sellers while keeping the highest levels of accuracy and effectiveness. Candidates should have exceptional communication skills, excellent analytical skills as well as a flair of problem-solving in a high-speed work environment. This job is run on the form of a 24-hour shift with rotating schedules, and provides an possibility to play a role in Amazon’s goal of providing an easy selling experience for sellers.
Job Summary
- Job ID: A3093328
- Location: Working at Home, Karnataka, India
- Employment Type: Seasonal (Fixed-Term Contract)
- Company: ADCI – Karnataka
Key Responsibilities
- Conduct a thorough investigation and analysis of the facts pertaining to the sale transaction.
- Make appropriate decisions on the investigation transactions based on operating procedures and tools available.
- Note down actions and make precise, detailed annotations to ensure transparency and future references.
- Contact customers from outside by phone or via email in the course of an investigation.
- Work with internal teams and colleagues via email, annotations phone calls or in-person conversations in the course of and following investigations.
- Recognize and escalate problems or data anomalies to appropriate groups or owners in accordance with established procedures.
- Engage with both internal and external stakeholders to ensure the smooth resolution of any issues.
- Review performance metrics in order to achieve the business objectives and ensure the operational efficiency.
- Attain predetermined productivity goals and meet quality standards on a regular basis.
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Basic Qualifications
- Education: Graduation in any field.
- Experience: 5 to 0 years of experience in the field.
- Communication: Excellent writing and oral communication abilities in English.
- data skills: ability to manage and understand large amounts of data efficiently.
- Teamwork: A proven ability to thrive in a cooperative and fast-paced environment.
Preferred Qualifications
- Excellent problem-solving and analytical abilities with the focus on delivering outcomes.
- Ability to work in a team without supervision, while ensuring efficiency.
- Effective and clear communication between team members and managers on all levels.
- Global perspective, with a thorough grasp of business objectives.
- Extraordinary attention to detail and a commitment to deliver work that is precise and accurate.
Additional Information
- Shifts: The shifts are rotated in a continuous environment with shifts being changed at least every three to four months.
- weekly off: Two consecutive days off, changing once every three to four months.
- Work environment: Fully remote, which allows the flexibility of working at your home.
- The Diversity Engagement: Amazon fosters a multi-cultural and inclusive work environment and is an employer of equal opportunity. Amazon does not discriminate by race or gender, national origin or sexual orientation, gender identity or protected veteran status. disability age, or any other protected statuses legally protected.
How to Apply
The interested candidates can apply directly via Amazon’s job site by using Job ID A3093328. Make sure that the relevant qualifications and experience are included on the form. Amazon believes in diversities and invites candidates of all backgrounds to submit applications.