Amazon Off Campus Hiring Drive: Join a leading global company in e-commerce as well as technology that is known for its approach to customer care. This exciting opportunity to be an associate in the field of virtual customer service allows you working remotely out of Delhi and assist international customers by facilitating voice-based interactions. Candidates with exceptional communication skills as well as a passion for providing exceptional service are encouraged to submit applications for this lucrative position.
Job Description
Job: Virtual Customer Service Associate
Location: Remote (Work at home), Hiring Office in Kolkata, West Bengal
Salary: INR 3.25 – 4.5 Lacs P.A.
Experience: 0 – 5 Years
Eligibility: Only candidates who live in Delhi only
This virtual customer Service Associate role involves providing high-quality support to customers from around the world through voice communications. This opportunity to work from home lets you work from home with the flexibility of a flexible schedule while maintaining the highest standards of service. The main responsibilities are:
- Answering customer questions efficiently and professionally via voice-based communication.
- Making sure that customers have a smooth experience by responding to concerns and providing solutions that are accurate.
- Collaboration with team members to ensure the company’s commitment to client satisfaction.
- Flexible schedules that can be adapted and shifts at night, based on business requirements.
- High performance is maintained in a high-speed, competitive setting.
The job is 5 days of work with two days off that can change based on the business requirements. Candidates should be comfortable working evening shifts and have a good understanding of English communication.
PlanetSpark Off Campus Hiring – English Teacher (Work From Home) Job
Desired Candidate Profile
The ideal candidate will have these qualifications as well as competencies:
- Education: Minimum 10+2 (Higher Secondary). Graduates and postgraduates in any discipline can apply.
- Experience: The company welcomes freshers. Candidates who have previous BPO or customer service experience will be at an advantage.
- Communications Skills: A good proficiency in English Language: Excellent command of the English spoken and written English, oral as well as written, is a must.
- Flexible Shifts: Flexibility to work night shifts and able to adapt to flexible scheduling and week-long offs.
- Tech Requirements: Access to a desktop or laptop equipped with a working webcam, and a headset with an appropriate microphone for testing and work.
- Location: Candidates must be a resident in Delhi for eligibility.
The ability to communicate in English along with the capacity to function in a team in a remote setting are essential to succeed in this position.
Compensation & Benefits
This position provides a competitive salary as well as additional benefits for the employees who support them:
- Basic Salary: INR 3,14,250 – INR 3,70,800 per year.
- Zeta Meal Card: INR 1,100 per month (INR 13,200 per year).
- Internet Permit: INR 1,250 per month (INR 15,000 per year) for work-from-home-setup.
- Health Insurance: Coverage up to INR 5 Lacs.
- night shift allowance: INR 150 for each shift.
- Overtime Allowance: As per the requirements of your business.
- Working Schedule: 5 days of work week with 2 days of rest (subject to changes based on business needs).
The benefits designed by these companies are intended to assist employees to maintain the balance between work and life while working from home.
Application Process & Online Assessment
To apply for this job the candidates must take an online test. Below are the guidelines to apply:
- Application: You can use the link to sign up Assessment Link.
- Assessment Requirements:
- A desktop or laptop with an online camera that is functional and an audio headphone with a great microphone.
- An internet connection that is stable and has an average speed of at least 100 Mbps.
- An unhurried, peaceful space to take the test in.
- Important Notes:
- Applications should not be made using devices such as mobiles or tablets.
- The test is due within 24 hours after having received the hyperlink.
- Candidates should be cautious about seeking outside assistance since the procedure is documented.
The successful completion of the test is an important element during the process of hiring. Candidates are advised to complete the assessment carefully and adhere to all directions.
Key Skills
- Excellent Communication Skills
- Customer Service
- Work from home
- Voice Process
- BPO Experience
- International Customer Support
- Fresher
- Undergraduate/Graduate
Why Join This Opportunity?
This job offers the opportunity to join an internationally recognized business and enjoy the flexibility of remote work. Candidates will learn about global customer service procedures and learn in a fast-paced and customer-centric environment. The high-paying salary, extensive benefits, and the potential to grow provide a fantastic job choice for students and professionals with experience.
How to Apply
Potential candidates must act fast to secure a limited-requirement job. Apply using the assessment link, and then complete the online test in the timeframe of 24 hours. Check that all technical requirements have been satisfied prior to beginning the procedure.