Blinkit Off Campus Drive: Are you in search of an ongoing Work from Home (WFH) job where you can advance the career of a service professional? Blinkit is one of the most popular immediate delivery services, has announced that it is now hiring customer care executives (Blended Process) to join its increasing support team. This is a fantastic chance for both new and veteran candidates looking for a stable job, a guaranteed salary and a long-term career progression.
Job Overview
- Role: Voice / Blended – Other
- Department: Customer Success, Service & Operations
- Industry Type: BPM / BPO
- Employment Type: Full-time, Permanent
- Educational: UG – Graduation not required
Job Role: Customer Care Executive (Blended Process)
As an Blinkit Customer Care Executive, you manage a mixture of chat, voice along with email interactions to help customers with complaints, queries, or issues with orders. This job requires excellent communication skills, problem-solving abilities and a mindset of customer-first.
Key Responsibilities:
- Manage chats, calls and emails with professionalism.
- Solve delivery issues for orders and resolve product-related questions.
- Assure timely resolution and maintain high scores of customer satisfaction.
- Intensify cases that are not resolved to higher levels if necessary.
- Collaboration with support and operations teams to increase service efficiency.
This blended approach ensures that you are familiar with all the voice as well as non-voice communication channels, allowing the fullest exposure to the BPO business.
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Eligibility Criteria
To be able to work from home in this job, applicants must fulfill the following conditions:
- education: Graduate or Undergraduate from any discipline (no specific degree needed).
- Experiential: Both fresher and more experienced candidates are suitable.
- Technical Setup:
- Desktop or laptop equipped with at least 8GB of RAM and Windows 10 operating system.
- A reliable Wi-Fi connectivity is a must.
- Communicating Skills: A good English as well as Hindi communication skills, with an easy speaking voice.
- Work Schedule:
- 6 days of working, including one week off for rotation.
- 9 hours of total shift -8 hours of work and 1 hour breaks for splits.
- Work Types: Full-time, permanent work at home.
Salaries: Rs. 17,000 – Rs. 20,000 CTC monthly (based on the experience and ability to communicate)
Interview Process
The applicants who are shortlisted will go through the following selection processes:
- HR Assessment: Screening initial Communication check, work-from home setup verification.
- Operational Evaluation: Handling of customers and assessment of response.
- Operational Evaluation: L2 Problem-solving and escalated handling of cases.
- Ambition Test: Assessment of skill and personality.
- Customer Evaluation: Final round conducted by members of the Blinkit client team prior to the onboarding process.
Candidates who have successfully completed all stages will receive information and training communications.
Apply Now
If you own a laptop and a strong ability to communicate and a need to be in an extremely fast-paced work environment, Blinkit’s Customer Service Executive position could be the ideal place to starting point.
Apply now to start your Work-from-home job at one of the country’s fastest-growing brand that is centered on its customers!