LeadSquared is offering an internship opportunity for the role of Intern – Product Support at its Bengaluru location. This position is ideal for candidates pursuing or having completed a BE/B.Tech degree and who are at an early stage of their professional journey, with 0–1 years of experience. As a Product Support Intern, you will assist customers in resolving product-related queries, troubleshooting technical issues, and ensuring a smooth user experience. This internship provides valuable exposure to SaaS product operations and customer support processes, offering an excellent start for those looking to build a career in product support or client success roles.
About LeadSquared Careers 2025
LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 2000+ enterprises across 40 countries enhance their sales efficiency.
LeadSquared Careers 2025 Details
- Company Name – LeadSquared
- Job Role – Intern – Product Support
- Job Type – Internship
- Job Location – Bengaluru
- Education – BE/ B.Tech
- Career Level – 0 – 1 Years
Job Description For LeadSquared Careers 2025
- Take complete ownership of customer-reported issues and ensure resolution from start to finish.
- Research, troubleshoot, and resolve product or technical issues related to the LeadSquared platform.
- Respond to customer queries via phone, email, chat, or remote desktop tools in a timely and professional manner.
- Accurately diagnose customer problems by asking targeted, relevant questions to identify root causes.
- Ensure all tickets are resolved within the defined Service Level Agreements (SLAs).
- Assist in onboarding new customers by delivering Admin and User training (both virtually and on-site if required).
- Work collaboratively with internal teams to escalate and resolve more complex issues.
- Document known issues, FAQs, and best practices to enhance the knowledge base.
What We’re Looking For LeadSquared Careers 2025
- Currently pursuing or recently completed a bachelor’s degree in computer science, Information Technology, or a related field.
- Strong understanding of web applications, APIs, databases, and technical support fundamentals.
- Excellent problem-solving skills with a logical and analytical mindset.
- Clear communication skills (written and verbal) and a strong command of the English language.
- Customer-centric attitude with the ability to remain patient and professional under pressure.
- Willingness to learn quickly in a fast-paced, evolving environment.
- Prior experience in tech support, internships, or customer service is a plus but not mandatory.
Apply Now for Intern – Product Support Role at Deloitte Off Campus Drive 2025
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FAQs for the LeadSquared – Intern (Product Support) role:
What is the role of a Product Support Intern at LeadSquared?
A Product Support Intern assists customers by resolving product-related queries, troubleshooting technical issues, and ensuring customer satisfaction while gaining hands-on experience with LeadSquared’s platform.
What qualifications are required for this internship?
Candidates should be pursuing or have completed a BE/B.Tech degree in any relevant discipline.
Is prior experience required for this role?
No, this internship is designed for freshers or individuals with 0–1 years of experience.