Zoho Off Campus Hiring Drive: Zoho is seeking talented technical Support engineers to join the team of experts, providing high-quality service to customers worldwide. This job requires technical expertise and interaction with customers, as well as problem-solving using solutions in a highly competitive SaaS environment.
Overview
- Job Title: Technical Support Engineer
- Company: Zoho
- Shift: Night Shifts (Aligned with the USA/UK Time Zone)
Key Responsibilities for Technical Support Engineer Positions
- Give prompt technical support via phone, email, as well as chat channel.
- Conduct live online demos showcasing Zoho product capabilities.
- Facilitate training sessions for customers to make sure that they can easily adopt as well as use.
- Complete need-to-know gathering and analysis to identify the best solutions.
- Respond to RFI (Request for Information) documents with speed and precision.
- Stay in touch with people in charge and other stakeholders to ensure that they are engage.
- Build and create, and provide Proof of Concept (POC) demonstrations for prospective customers.
- Discover a solution for customer issues in a short and precise timeframe.
Essential Qualifications and Skills
- Amazing abilities in written and spoken English to ensure clear and concise communication.
- At least 6 months of prior experience in technical posts.
- Expertise in offering support via phone to customers from the USA as well as the UK.
- The ability to relocate to Chennai and adapt to night shifts.
- A desire to understand the latest technologies and Zoho’s constantly expanding range of products.
Capgemini Off-Campus Drive – Contact Support Group (CSG)
Why Choose Zoho Technical Support Engineer Careers?
Zoho can be described as a top cloud-based business software that has millions of customers in 150+ nations. Technical Support Engineers are a key element in ensuring that Zoho’s reputation is maintained for reliability as well as innovation. The job allows you a career in a range of fields, with the opportunity to continuously learn and have a direct influence on the success stories of our customers.
Night shift work helps ensure that clients from all over the world are connecte, providing unique insights into worldwide business practices. Moving to Chennai puts applicants in the middle of a vibrant technology hub with access to the most modern infrastructure and collaboration areas.
Notification to those applying: Fresh 2026 graduates shouldn’t apply for this position.
Application Process
The candidates who meet the specifications should submit their resumes in a current format that highlights relevant experience with clients, as well as technological support success. Only candidates who are shortlisted will be notified of their next round of interviews, which could include demonstrations, technical tests and discussions on HR.